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Appointment Information LA


During your first visit, you will be asked on arrival to complete a new patient registration form. Please arrive a few minutes early on your first visit to allow time for this before your appointment.

Regular Scheduled Appointments

7:00am – 8pm Everyday

Urgent Care and Emergencies

24 hours a day and 365 days a year

Patients without appointments are seen on a first come, first served basis, unless a patient is determined to require more immediate care.  In those cases, a medical staff member will check your pet and will call for a doctor to see you immediately.  Thank you for your understanding regarding wait times should another pet be prioritized to be seen first for life threatening conditions.

If you have an exotic pet (something other than a cat or dog), please call before coming to make sure there is a veterinarian available that knows how to care for your pet.  Please note that there are additional fees for urgent care/emergency exams.  Please call us for exact prices.

Surgery Appointments

Surgeon Surgery Schedule

MondayTuesdayWednesdayThursdayFridaySaturday Sunday
Dr. Sarah ThompsonDr. Christine MetzgerDr. Brian MaxwellDr. Nancy CliftonDr. Elizabeth EllisDr. Charlotte CorcesDr. Brennen McKenzie
Dr. Amy NichelasonDr. Renee DipponDr. Charisse OngieDr. Jane JohnsonDr. Hart Cheung
Dr. Kendall YoungerDr. Nathan CoteDr. Alex PhilippineDr. Peter Hill
Dr. Linsay Connors

Request a Surgical Procedure

Thank you for entrusting us with your pets surgical and dental therapy needs. You may submit a surgical or dental therapy request by filling out the form below, contacting us via email at or calling (650) 948-9661 and asking the operator to connect you with our surgery coordinator. Please allow up to 72 hours for a response for elective surgical procedures and up to 10 days for dental therapy request. To help expedite the process please let us know your name, pets name, surgery you would like to schedule and if you have a preferred date or doctor.  Please note that our dental therapy appointments do book 3-4 months out in advance.


NOTE: We can not schedule surgeries for a patient that has not had a regular office visit within the previous six months.

Technician Appointments

Technicians are available 8:00am – 6:00pm for nail trims, blood draws, and medication assistance.

Pharmacy Hours

7:00am – 10:00pm Monday – Sunday

Surgery Request Form