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Appointment Information LG


During your first visit, you will be asked on arrival to complete a new patient registration form. Please arrive a few minutes early on your first visit to allow time for this before your appointment.

Regular Scheduled Appointments

Monday – Fri: 7:00 am to 8:00 pm

Saturday: 8:00 am to 6:00 pm

Sunday: Closed

Urgent Care and Emergencies

We are open for urgent care and emergencies during appointment hours or 24/7, 365 days a year at our Los Altos location.

These walk-in cases are seen on a first come, first-served basis unless your pet is unstable and needs immediate care. In those cases, a technician will check your pet and will call for a doctor to see you immediately. If you have an exotic pet (something other than a cat or dog), please call before coming to make sure that there is a veterinarian available that knows how to care for your pet. Please note that there are additional fees for urgent care/emergency exams.  Please call us for exact prices.

Surgery Appointments

Surgeon Surgery Schedule

Dr. Denise JohnsenDr. Curt NakamuraDr. Cristi BlackwolfDr. Curt NakamuraDr. Jennifer Koga
Dr. Breanna Hillman

Request a Surgical Procedure

Thank you for entrusting us with your pets surgical and dental therapy needs. You may submit a surgical or dental therapy request by filling out the form below, contacting us via email at or calling (650) 948-9661 and asking the operator to connect you with our surgery coordinator. Please allow up to 72 hours for a response for elective surgical procedures and up to 10 days for dental therapy request. To help expedite the process please let us know your name, pets name, surgery you would like to schedule and if you have a preferred date or doctor.  Please note that our dental therapy appointments do book 3-4 months out in advance.


When you make the request, please be sure to provide the following information:

NOTE: We can not schedule surgeries for a patient that has not had a regular office visit within the previous six months.

Technician Appointments

Technicians are available 8:00 am – 6:00 pm for nail trims, blood draws, and medication assistance.

Pharmacy Hours

Monday – Fri: 7:00 am to 8:00 pm

Saturday: 8:00 am to 6:00 pm

Sunday: Closed