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Detailed Video Visit Triage List

Video Visits are coming soon! We are just getting prepared for them. Here’s some info of what we think will work well for the video visits once they are up and running!

Video visits work great for a lot of medical concerns, but not for everything. At Adobe, we want to make sure we are giving your pet great medical care, either in the hospital or through video visits. This is a more detailed list our staff may use to determine if a video visit it right for your pet. If you answer yes to all the questions, it’s a good bet a video visit is right for you!

  •  Post-surgical rechecks
    • Doing well at home
    • Eating well & good energy
    • Approved by doctor who did the surgery
  • Preventative care
    • Tooth brushing
    • Weight control
    • Diet questions
    • Preventative medicine and supplement questions
  • Acute onset limping
    • Dogs:
      • Started in last 24-48 hours
      • Can still bear some weight on leg (if non-weight bearing, should come in)
      • No palpable pain/no vocalization when touched
      • Only one leg affected
      • No palpable heat when palpated at home
    • Cats:
      • Not visibly painful
      • No known trauma
      • Can walk
      • No history of heart disease/diabetes
  • Acute diarrhea
    • Diarrhea starting in last 2-3 days
    • Still eating
    • No vomiting
    • Good energy level
  • Abnormal urination- FEMALE  only
    • Still able to urinate
    • Eating OK
    • No vomiting
    • Normal energy level
    • No history of bladder stones
    • Defecating normally
  • Hospice care
    • End of life care
    • As directed by their primary DVM
  • Follow-up visits
    • Only if previous OK’d by primary DVM
  • Acute cough
    • Started within the last 72 hours
    • Dry cough
    • Non-productive, retching, hacking or honking cough
    • Eating OK
    • Normal energy level
    • Patient less than 7 years old
    • No history of heart disease
    • Normal breathing rate and effort described at home (not panting, gums not pale or blue, no effort or labored breathing reported)
  • Acute URI- CAT ONLY
    • Started in last 72 hours
    • Characterized by sneezing, nasal or eye discharge (any color)
    • Eating well
    • Energy normal
    • No vomiting
  • Behavioral issues
    • Aggression
    • Fearful behavior
    • Inter-dog aggression
    • Owners should be aware may need to refer to veterinary behaviorist
  • Skin issues/rashes/hotspots/itching
    • Scratching/biting/licking
    • Eating OK
    • Good energy
    • No vomiting
  • Chronic AM vomiting/bilious vomiting
    • Vomiting only in the morning
    • Vomitus is always bile
    • Eating normally
    • Stools normal
    • Energy normal
  • Ear infection
    • History of ear infections in past
    • Brown ear debris in canal
    • No history of foxtails in area
    • Reported discomfort based on owner perception is < 5/10